Refund policy
At StarAutoMart, operated by Star Automobiles, we strive to provide high-quality automobile spare parts to our customers. Please read our return and refund policy carefully before making a purchase.
1. No Return Policy
All products sold on StarAutoMart are non-returnable. Once a product has been purchased and delivered, it cannot be returned under any circumstances.
2. No Refund Policy
We maintain a strict no refund policy. After a successful purchase, customers are not eligible for any refunds, whether partial or full.
3. Order Confirmation
Customers are advised to:
- Carefully review product details, specifications, and compatibility before placing an order.
- Ensure the selected spare part matches their vehicle requirements.
4. Damaged or Incorrect Products
In rare cases where you receive a damaged or incorrect item:
- You must report the issue within 24 hours of delivery.
- Provide clear photos and order details for verification.
Please note that even in such cases, refunds are not provided. Resolution, if any, will be at the sole discretion of Star Automobiles.
5. Cancellation Policy
- Orders once placed cannot be canceled after processing has begun.
6. Contact Us
If you have any questions regarding your order, you can contact us: