Shipping policy

Shipping Policy

Website Name: StarAutoMart
Vendor Shop Name: Star Automobiles

At StarAutoMart, operated by Star Automobiles, we are committed to delivering your automobile spare parts in a timely and secure manner.

1. Order Processing

  • Orders are processed within 1–3 business days after successful payment.
  • Orders are not processed on Sundays or public holidays.
  • Once your order is processed, it cannot be modified or canceled.

2. Shipping Charges

  • Shipping charges are calculated based on product weight, size, and delivery location.
  • The final shipping cost will be displayed at checkout before payment.

3. Delivery Time

  • Estimated delivery time is 3–10 business days, depending on your location.
  • Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Partners

  • We use reliable third-party courier services to deliver your orders across India.
  • The choice of courier partner is at the discretion of Star Automobiles.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS or email.
  • Customers can track their orders using the provided tracking details.

6. Delivery Address

  • Customers must provide a complete and accurate shipping address.
  • Star Automobiles is not responsible for delays or losses due to incorrect address details.

7. Failed Delivery Attempts

  • If the delivery fails due to customer unavailability or incorrect details, re-delivery may be attempted.
  • Additional charges may apply for re-shipping.

8. Damaged Packages

  • Customers are advised to check the package at the time of delivery.
  • If the package appears damaged or tampered with, do not accept it and report the issue immediately.

9. Service Areas

  • We currently ship across India.
  • Delivery availability may vary for remote or rural areas.

10. Delays and Liability

  • While we aim for timely delivery, Star Automobiles is not liable for delays caused by courier services or external factors beyond our control.

11. Contact Us

For any shipping-related queries:

  • Email: starautomart1999@gmail.com
  • Phone: [9019425363]

By placing an order on StarAutoMart, you agree to this Shipping Policy.